Roofing Company in World Golf Village, FL

I called Universal Roof to repair a leak betwee a metal roof and an asphalt roof. It required asphalt shingles be removed so a waterproofing system could be applied. The work was started on time but due to rain and lightning the work was stopped for the day. When the waterproofing system was completed. Heavy rains were forcasted so the General Manager, Brandon,and a two man crew came out at 6 pm on a Friday night to replaced the shingles that were removed before the heavy rains came. The problem area has been sucessfully repaired in a timely manner by the skillfull craftsmen of Universal Roof & Contracting. It is now 2022. My roof is showing signs of wear. I called Universal Roof& Contracting, Charles came out took ample time to accurately assess what work that would be needed and gave an estimate. All the scheduling was put in place. The crew showed up on time and immediately spread tarps around the house to protect my bushes and and plants and catch any roof debris. They did their work in a professional manner, they were polite and courteous and completed the work in one day. After the work was complete the crew spent a long time cleaning up, picking up bits of paper, and searching for nails with magnets. From the start the Project Manager kept me informed of what was found after the old shingles were removed and the best way to address each situation. Attention to detail describes how this crew performed their work from the moment they started to the moment they got in their vehicle to leave. My roof looks just like the ones you see in the brochures.

Universal came out a few months ago to inspect my roof. I knew it was old and needed replacement, but had no knowledge on how the process worked. Universals whole staff was amazing to work with and they were experienced in every aspect of their business . Any issues or concerns I had were addressed immediately. they even tarped my roof until they were ready to start to prevent any water damage on the interior. Thanks again Universal!

I contacted Universal Roof & Contracting several months ago for an estimate on a new roof for my 3300 square foot house as well as contacting 4 other roofing companies. I knew very little about roofs except that I needed a new one. Marty Liles, Universal's agent, was the second of the 5 estimates that I received. I found him extremely knowledgable, very helpful and easy to work with. Marty wasn't just sent to my house to measure the roof and get back to me with a price. He took his time to explain the differences in products and recommended what he thought was appropriate for my house. When I got the 5 bids I was very confused. Marty was the only representative that was willing to come back to my house and explain the differences in the proposals that I had received. He basically differentiated between the apples and oranges that I had received as quotes for my new roof. I had a comfort level with Marty that the other sales people did not provide. I decided to use Universal based upon the feeling of trust and integrity Marty exuded. The price ended up comparable to the lowest offer for what I wanted ( not a bait and switch scenario I was wary of). The roof was scheduled to be installed about 2-3 weeks after I committed. I was contacted by Ben Daniels, project manager for Universal, to put my job on the calendar. He was very professional and also easy to work with. Ben said it would likely take 2 full days due to size of my house. On the day the roof was to be installed about 8 guys showed up at my house at 6:45am along with Ben. I think by 7am they were working on replacing my old roof with a brand new one. They worked straight through until lunchtime. After lunch they started back to work and after approximately 30 minutes it started to rain. They covered the house so that the there would be no damage. Instead of calling it a day, the roofers stayed at my house until the rain blew over about 20 minutes later. At about 3pm another 4 workers joined the 8 that were already working at my house. They all stayed (12 guys!) until the job was completed. By that time I had neighbors who were home from work and came over to check things out. No one could believe that such a large roof was installed in just 1 day! Not to mention that the new roof looked great and enhanced the beauty and value of my home. All I can say is that I had a fantastic experience with Universal and would highly recommend them to anyone in the market for a roof or repair. I found Universal to be a highly reputable company with employees who were definitely customer friendly and professional. Charles

I heard about Universal Roof & Contracting from My customer who highly recommended them. If you want professionalism...I agree. From day one my project manager was there every step of the way. Everything was discussed and delivered as promised. The roof looks GREAT! They did a great job of cleaning up of all debris. Check them out you'll be pleased. Thank you Devon (sales) & Ben (project manager)

We are so beyond THRILLED with our new Universal roof!!!! We researched and researched… Universal literally hit the nail on the head!!! David, our Sales Rep, started the process with such ease. He brought unbelievable knowledge, amazing customer service, and walked us through every detail like a champ! We can’t say enough about David’s ability to listen to his customer’s needs and concerns; and then, tailor the perfect roof! He communicated effectively and prepared us for the process. It was seamless!!! Next, we must thank the office staff! The handoff went so smoothly. Our Project Manager, Jarrod, communicated effortlessly and managed the on-site work to a tee! Our dream roof was completed in just one day!!! The expertise of the crew and the management of the process was perfectly executed. We could not be happier with the finished product! Universal, David, Jarrod, and staff will be highly recommended to everyone we know for their roofing needs. It’s very hard to find caring, competent contractors these days - and we say that as construction professionals. Start to finish, perfection!!! Thanks so much Universal Roofing!!!

I have a commercial property with multiple buildings, a church with a school, as well as a single-family residence “Parsonage” that had an outdated roof that had sustained damage over the years. Marty and His team at Universal Roof provided an exceptional service, they not only replaced the roof with a superior roof product but the materials and the craftsmanship are the industries finest. We have used many contractors throughout the nearly 20 years that we have had this property but I have not had any contractors that provided a better team of employees. I was thoroughly amazed at how quickly they were able to do the work; and how carefully they repaired the roof structure and sheathing before they installed the roofing to ensure our roof would last. finally, they did such a meticulous cleaning of the property you would never know that they were ever here except for our house has the best-looking roof in the neighborhood. Thank you, Universal Roofing!

My husband and I want to give Jon Baker an outstanding review! He explained and broke everything down to us. He is very professional and knowledgeable, we recommend him to be the one to work with! Thank you, Universal Roofing and Contracting!

So pleased with the help Estimator Kristian Palmer gave me by taking the time to examine my roof and explain all the ins and outs involved in getting a new more hurricane proof roof. Took the time to answer all my questions and convinced me that Universal would be my best choice. Thank you, Kristian!

I wanted to provide a review about the PHENOMENAL SERVICE this company provides CONSISTENTLY. We have used them on two different occasions. This is because they provide honest, accurate estimates for all work, big or small. Recently, we were under a time crunch for work that needed to get done. We called the office & Marrissa empathized with our situation & gave her word to have one of the guys contact us. Both Marty & Daniel made sure to call us immediately & gave us an assurance that everything would be done. Marty actually made two trips to our home to make sure we were comfortable with what needed to be done. As promised, they showed up bright & early and did an EXCEPTIONAL JOB. The crews are professional, polite and respectful. They don't waste a minute of time, the work is flawlessly done & they always check in to see if there are any additional needs. They took the extra time to sweep all the tree branches & debris off the roof, even areas they didn't have to. This type of FIRST CLASS SERVICE doesn't just happen. They are obviously well trained professionals who take great pride in what they give their word to do. Each time the work has been affordable which makes a huge difference these days. They stand behind the work proudly because they know they have done an EXCEPTIONAL JOB, each time. If you need any roof work done Universal is who you should call for a great price, EXCEPTIONAL RESULTS & SERVICE.