Roofing Company in Baymeadows, FL

Extremely helpful from quote to finish. Communication with Daniel was great. Always got right back immediately with questions answered. Hard working professionals. Cleanup was awesome. Highly recommended. Thank you to Daniel, Jarod, and all involved.

I had a rough start at first due to communication issues, but I'm very happy with the overall product! They installed a gorgeous new roof on my house in 1 day. Jon Baker was THE best salesman, and Karson the project manager was also really great. Glad I chose this company for my roofing needs!

I contacted Universal Roof & Contracting several months ago for an estimate on a new roof for my 3300 square foot house as well as contacting 4 other roofing companies. I knew very little about roofs except that I needed a new one. Marty Liles, Universal's agent, was the second of the 5 estimates that I received. I found him extremely knowledgable, very helpful and easy to work with. Marty wasn't just sent to my house to measure the roof and get back to me with a price. He took his time to explain the differences in products and recommended what he thought was appropriate for my house. When I got the 5 bids I was very confused. Marty was the only representative that was willing to come back to my house and explain the differences in the proposals that I had received. He basically differentiated between the apples and oranges that I had received as quotes for my new roof. I had a comfort level with Marty that the other sales people did not provide. I decided to use Universal based upon the feeling of trust and integrity Marty exuded. The price ended up comparable to the lowest offer for what I wanted ( not a bait and switch scenario I was wary of). The roof was scheduled to be installed about 2-3 weeks after I committed. I was contacted by Ben Daniels, project manager for Universal, to put my job on the calendar. He was very professional and also easy to work with. Ben said it would likely take 2 full days due to size of my house. On the day the roof was to be installed about 8 guys showed up at my house at 6:45am along with Ben. I think by 7am they were working on replacing my old roof with a brand new one. They worked straight through until lunchtime. After lunch they started back to work and after approximately 30 minutes it started to rain. They covered the house so that the there would be no damage. Instead of calling it a day, the roofers stayed at my house until the rain blew over about 20 minutes later. At about 3pm another 4 workers joined the 8 that were already working at my house. They all stayed (12 guys!) until the job was completed. By that time I had neighbors who were home from work and came over to check things out. No one could believe that such a large roof was installed in just 1 day! Not to mention that the new roof looked great and enhanced the beauty and value of my home. All I can say is that I had a fantastic experience with Universal and would highly recommend them to anyone in the market for a roof or repair. I found Universal to be a highly reputable company with employees who were definitely customer friendly and professional. Charles

Our roof repair went smoothly and quickly. Alex and Karson were a pleasure to work with. The cost was reasonable and we are pleased with the results.

I love my new metal roof! Danny helped me from the initial consultation all the way through the finished installation. The communication and care was phenomenal. I’ve always been a proud homeowner, but my new metal roof made that feeling even better!

After getting extensive damage to our roof and gutter guards after a hail storm, my husband and I asked Universal Roofing to take a look. We had used them in 2015 after storm damage. Their estimator David Alger was super. He spent a lot of time looking at our roof and taking pictures to prepare himself to speak to an agent of our insurance company. He met with him as he surveyed our roof, and the roof replacement was ultimately approved, along with gutters and guards. David explained the process and turned over the reins to the production department. An extremely well presented construction outline was given to us and all items to date have been completed, except gutters and chimney siding replacement which has been scheduled for the near future. The Production Manager Daniel Elek could not have been more helpful. He made us feel as if we were their only customers, which is far from the usual. He made sure that any potential issues in the future could hopefully be circumvented. Saw that flashing by chimney was iffy and replaced that. Our on site supervisor for Universal Anthony Pianis has been by our side from start to finish, answering the many questions we had, reassuring us when necessary. Being a roofer himself in the past, he new the way things should be done. Only one way, the right way. It was very comforting, and we are very great full. I think any roofing company would love to have him- and Daniel- as an employee. I guess the best compliment you can give a company is return business.

I have called this company twice for 2 different problems. Each time, Devin (an estimator) was so patient and honest with his recommendations. I would definitely recommend them if you are having any problems or questions in regards to roof issues.

As an out-of-area owner/manager of rental property in the Jacksonville area, I needed to be extremely picky with my roof contractor choice. Universal was the most responsive to my many questions and provided me with the most comprehensive cost estimates when compared with other contractors. They were very communicative throughout the roof installation process and did not disappoint. Now with some follow up work I require, I find that their customer service is just as stellar as the quality of their work. Devon, Daniel and Ben are great to work with.

I would highly recommend this company! Exceptional Workmanship and quality. Parker and the entire team were a pleasure to work with. Great job from start to finish, extremely tidy throughout the entire process! Just a fantastic company altogether.