Roofing Company in Crescent City, FL

We entertained several roofing companies that were referred to us by our neighbors for estimates on a new roof for our home. Marty from Universal answered all of our questions including all follow up questions that we had about the project. Marty was personable, professional and knowledgeable while he was in our home and worked with us on our color scheme. We got a new designer roof and new gutters and had our pool solar panels disconnected and reconnected which was all facilitated by Universal. Marty checked in during and after our roofing project which was appreciated! The crew that worked on our project did a great job. We had a few minor hiccups during our project, however, Daniel from Universal, was quick to resolve them. Daniel took the initiative to come out to our home and took care of everything to ensure we were satisfied. We are extremely particular with our home projects and the crew did a great job at meeting our expectations. We would definitely recommend Universal to anyone looking to get a new roof.

Recientemente me reuní con Alex Díaz, un representante de ventas de Universal Roof & Contracting Jacksonville, para una cotización, y me impresionó mucho. Alex fue increíblemente amable, profesional y atento de principio a fin. Se tomó el tiempo para escuchar mis necesidades, responder a todas mis preguntas y explicar claramente cada detalle del proceso. Su conocimiento y su genuino interés en ayudarme a encontrar la mejor solución realmente se destacaron. ¡Recomiendo encarecidamente a Alex y Universal Roof & Contracting Jacksonville!

worked with Parker Ackerman discussing my roof he was professional knowledgeable and if I decide we need repair will definitely call him at Universal.

Dwight Albright was very professional and made my experience very easy. I recommend him for a promotion! Charles Jones

Universal Roofing did a great job installing our roof!

I contacted Universal Roof & Contracting several months ago for an estimate on a new roof for my 3300 square foot house as well as contacting 4 other roofing companies. I knew very little about roofs except that I needed a new one. Marty Liles, Universal's agent, was the second of the 5 estimates that I received. I found him extremely knowledgable, very helpful and easy to work with. Marty wasn't just sent to my house to measure the roof and get back to me with a price. He took his time to explain the differences in products and recommended what he thought was appropriate for my house. When I got the 5 bids I was very confused. Marty was the only representative that was willing to come back to my house and explain the differences in the proposals that I had received. He basically differentiated between the apples and oranges that I had received as quotes for my new roof. I had a comfort level with Marty that the other sales people did not provide. I decided to use Universal based upon the feeling of trust and integrity Marty exuded. The price ended up comparable to the lowest offer for what I wanted ( not a bait and switch scenario I was wary of). The roof was scheduled to be installed about 2-3 weeks after I committed. I was contacted by Ben Daniels, project manager for Universal, to put my job on the calendar. He was very professional and also easy to work with. Ben said it would likely take 2 full days due to size of my house. On the day the roof was to be installed about 8 guys showed up at my house at 6:45am along with Ben. I think by 7am they were working on replacing my old roof with a brand new one. They worked straight through until lunchtime. After lunch they started back to work and after approximately 30 minutes it started to rain. They covered the house so that the there would be no damage. Instead of calling it a day, the roofers stayed at my house until the rain blew over about 20 minutes later. At about 3pm another 4 workers joined the 8 that were already working at my house. They all stayed (12 guys!) until the job was completed. By that time I had neighbors who were home from work and came over to check things out. No one could believe that such a large roof was installed in just 1 day! Not to mention that the new roof looked great and enhanced the beauty and value of my home. All I can say is that I had a fantastic experience with Universal and would highly recommend them to anyone in the market for a roof or repair. I found Universal to be a highly reputable company with employees who were definitely customer friendly and professional. Charles

Excellent company! They fixed the mess the original roofer made with one of the ridge lines, which was improperly installed. They showed up on time and were honest, friendly, and informative. I never felt like my questions were a bother. We later had a leak with Hurricane Irma, and they came immediately and tarred loose shingles all over the roof (not just on the place they had fixed previously) and did not charge anything (even though this was beyond the scope of the original job). The leak was probably from the rain blowing in the vent, but they said if I had any problems going forward, I should call and they'd be back to check again. I am incredibly impressed with these people and recommend them without reservation. Special recognition to Nick (project manager) and Devin (estimator) for going above and beyond!

URC has replaced two roofs for me, both residential, one metal, one rolled bitumen. I would recomend their services any time. I was pleased with every step of the process, start to finish. URC is a professional outfit. I was kept well informed on both projects and the work crews made it happen under brutal conditions. Congratulations to all involved including Jon, Daniel, Eddie, Carson, Marissa, Steffan and anyone that I may have missed.

Alex and Michael made the whole process a breeze. Especially compared to other roofing companies I've tried in the past.