Roofing Company in Plant City, FL

Rich Adamson from Universal made a horrific experience into a tolerable one. Following hurricane Ian, we needed to get a new roof. Rich fought hard for us all through the insurance process. We ended up having to sue our carrier for coverage of the damage but Rich’s calm demeanor and knowledgeable resources helped us go step by step through the process. We now have a new roof and we couldn’t be happier. I would recommend Universal Roof and Rich to anyone without hesitation.

Universal Roof & contracting came and gave me a quote for my roof I couldn't pass. I had a great experience overall. Universal didn't miss or leave anything out at all. My project manager was Yordanis, He was kind and informed me on anything that happened on the job. My salesman was Dee and explain all different options there were. He was also great and and very informative.

After damage from Milton I met with 4 roofing companies. I opted to go with Universal after discussing my options with Richard Adamson. He laid out clearly what would be needed, and then later returned to go over the selection and explain the warranty etc. Marissa went over the scheduling and what the expected procedures are once they start. She was also very understanding of my issues with my insurer and accommodated a last minute re-schedule. Yordanis had the roofing crew there at sun-up, and they were done by mid-afternoon. Besides the obvious noise, one would be hard pressed to know they had just replaced my roof. Two days later a Pasco county inspector came and gave the all-clear. Two days after that, Yordanis had another crew at my house to install the gutters. I had a couple of queries once all was said and done, and Yordanis was very prompt at returning my texts. All in all, a very expeditious and satisfying process once I got passed the insurance company.

This my 3rd roof. By far, this was the best.Working with Richard from the Tampa office made this a very smooth process.

I had an exceptional experience with this roofing company. From our initial interaction, they demonstrated an exceptional level of professionalism, providing clear and precise information. Their responsiveness was a refreshing attribute, always getting back to me in a timely manner and addressing my concerns promptly. What struck me the most was their punctuality. In a field where delays can be quite common, they were consistently on time, which ensured the project stayed on schedule. It's clear they value their clients' time as much as their own. Beyond just doing the job, the team truly went above and beyond. They routinely checked the quality of the work being done, making sure the roof was being installed correctly and according to the highest standards. This showed me that they are not just about completing the job, but rather about delivering the best outcome possible. Their dedication to quality and customer satisfaction really sets them apart. I would strongly recommend this roofing company to anyone who values professionalism, responsiveness, and exceptional workmanship.

Would like to commend project manager Jordanian Segura cannot say enough about the exceptional service from the moment we met professional courteous as well as meticulous . He didn’t make excuses he got it done. He should be valued in the company and known as one to be depended on. He came into this job after completion and rectified the issue without question a true professional Thank you Jordanis Sincerely Mr and Mrs Schneider Port Richey, Fl

They did a very good job and I was very pleased with the overall project.Yordanis The project manager stayed in touch with me throughout the project and after the project was done thank you very much for all your help and assistance. Also want to say Alonso who was onsite was very good and detailed oriented in making sure project was completed according to the specifications. Thank you. Would recommend them.

This company has been amazing to work with as extremely detail oriented and really takes the time to educate their customer on options. Our Project Manager, Thomas McVicker, was an outstanding communicator and responded promptly to any inquiry. Top notch customer service!

We’re very pleased with our new roof that Universal installed. They made the process easy and simple. From our salesman, Ben, to the Project Manager, Jonathan, the back office, and of course, the Crew who installed the roof. The whole Team were very professional and made the experience worthwhile. Ben even stopped by at the end of the installation to make sure we were pleased with the workmanship. Thank you, Ben!