We Set The Standard For True Roofing
Professionalism… And It’s HIGH
An Unparalleled Customer Experience
You Won’t Soon Forget
Let’s face it – when it comes to professionalism in roofing, the bar is low. Like REALLY low. (According to the BBB, roofing contractors consistently rank as one of the most complained about businesses.) Roofers are often sloppy, late, or don’t show up at all.
At Universal Roof & Contracting, we’re here to set a higher standard. We take our work – and your trust – seriously, and we take ourselves seriously. You can count on us to arrive on time, present ourselves professionally, and treat you and your home with the utmost respect from start to finish.
When you work with us, YOU are the most important part of your commercial or residential roofing project. After all, it’s your roof, not ours. So, we go the extra mile to ensure your ultimate satisfaction.
We set the bar high for professional roofing standards… we just hope the others can keep up.
How We Deliver A Five-Star Experience Every Time
Your roofing project shouldn’t be an uncomfortable experience. That’s why we deliver absolute professionalism every step of the way.
We’re Always Professional
We shaped our business operations to ensure that we always have someone in the right place at the right time. This guarantees you can reach who you need when you need them. At Universal Roof & Contracting, we REFUSE to give you the runaround.
When we arrive at your home or business, we’re always dressed professionally and ready to represent our commitment to excellence. Our sales team and Project Managers proudly wear branded polos to reflect our dedication to professionalism.
And every member of our team exemplifies professional behavior. You won’t have to deal with yelling, foul language, or loud music. We aim to make your roofing project as pleasant as possible.
An Accurate Quoting Process
Did you know some roofers don’t even get on your roof to take measurements? Instead, they’ll rely on satellite images. Others will do a five-minute walkaround and jot down a number on a piece of paper.
But what can you REALLY tell from a glance? NOT MUCH.
At Universal Roof & Contracting, we schedule a dedicated time to fully investigate your roof, learn exactly what you need, and find the right solutions. If your roof is difficult to access, no problem; we have access to advanced technology that can gather all the necessary details efficiently and accurately.
Our professional digital system breaks down all the information into an easy-to-understand format. You’ll see exactly what you’re paying for, separated into materials, labor, and more. With that information, you can sign your contract with confidence in the accuracy of your quote.
Always Punctual
There’s no doubt that the roofing industry has a bad reputation, especially when it comes to punctuality. It’s a key aspect at which many roofers fail.
When we schedule appointments, we don’t give general time frames. You’ll get a specific time for when we’ll arrive. And we’ll be there when we say we will.
Your time is valuable, and we refuse to waste it. So, you can count on our prompt arrival every time you expect us.
We Genuinely Listen To You
There’s a key difference between us and other roofing companies. When we meet with you, we actively listen to everything you say.
We’re here to help you find the best roofing solution possible for your home or business. And that requires us to learn what you need, your budget goals, and your preferences. Instead of spending our time trying to sell you a new roof, we aim to educate you on all the options.
Saving money is at the forefront of most people’s minds, but the methods they choose aren’t always the best. That’s why we take the time to explain which techniques or roofing systems are best avoided, ensuring you get a reliable, long-lasting roof you can count on.
Exceptional Communication
There’s nothing worse than being left in the dark during your roof replacement or roof repair project. So, we eliminate this problem completely.
No matter what stage your project is in, you’ll have a dedicated point of contact to guide you. From your sales representative to our administrative team and your Project Manager, every member of our team is highly knowledgeable and committed to ensuring a seamless process. You’ll have experts at every step, ready to provide clear communication and support.
You’ll also have access to a highly interactive customer resource system, including texts and emails. When we promise to be here for you, we mean it.
Other Reasons Commercial And Residential Customers
Choose Universal Roof & Contracting
While our professionalism certainly shines, it’s not the only reason our customers choose Universal Roof & Contracting. Check out a few more ways we stand out from the crowd.
Outstanding Products
Our roof replacements and roof repairs are guaranteed to be durable and long-lasting. Why? Because we’ve selected the best products the industry has to offer. From Owens Corning asphalt shingles to specialty metal products, you’ll get the roof you deserve.
Incredibly Detailed Workmanship
Every roof we install is done with impeccable precision. We ALWAYS bring our A-game, focusing on every detail. When it comes to quality control checks, we REFUSE to compromise. Our commitment to excellence is what earns us top-tier certifications as preferred contractors for the industry’s leading manufacturers.
The Values We Stand On
Accountability. Integrity. Service. Consumer advocacy. Reliability. These five essential values support us in every decision we make. And they mean you get the best experience possible, whether you need a simple roof repair or a complete roof replacement.
Veteran-Founded & Community-Driven
Universal Roof & Contracting is a veteran-founded roofing company with deep ties to the community. We give back whenever possible, including partnering with Owens Corning for their roof deployment efforts. Our team is proud to support the community that has given so much to us.
Get Started On Your Roofing Project Today
Do you need expert residential or commercial roofing services? Turn to the professionals at Universal Roof & Contracting for a top-tier roof replacement or roof repairs in Central Florida. We have all the options you need to protect your home or business and add to its exterior beauty.
