What to Expect During Your Roof Replacement with Universal Roof & Contracting

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How often do you have your roof replaced? Or repaired? Probably, not that often. So how do you know what to expect? You may have some questions before you feel you are prepared for the huge undertaking of re-roofing your home. How long will it take? Do I need to be home? Will I need to make special provision for my family? My pets? My plants? My neighbors?

At Universal Roof & Contracting, we want to make your roofing project easy and efficient for you and your family. That’s why at every initial roof repair inspection, we begin by explaining just what the process involves – and we are there for you every step of the way. From the estimate to job scheduling to final walk-through, we will partner with you and keep you from the guessing game by explaining every phase of work – and what your part is – throughout the entire job.

The description below will give you an idea of what to expect during your roof replacement project. Watch an informative VIDEO on this process.


When you call:
As soon as we schedule your roof estimate, we’ll email you a picture of your estimator – along with the AskTheSeal stamp of approval – which means they have had a full background check. And we’ll email you a checklist from Certified Contractors Network, an independent trade organization, that will give you guidelines as what to ask our estimator, and what to consider when hiring a contractor.
Info at Ask The Seal
CCN for Homeowners
Choosing a Contractor Brochure

At the initial visit:
Our estimator will do an exterior evaluation of your home and property. He will do an inspection of your roof from the inside out – taking detailed measurements and inspecting for storm damage – and give special attention to your unique needs. If you are home at the time, it will allow him access to possible problem areas – and you the opportunity to discuss any issues or concerns you may have.
When completed, he will leave you with our contact information in case you have any further questions.


You receive the estimate.
We will process all the information collected at the initial visit and contact you within a week to review our estimate for the recommended work. Usually we prefer to discuss this in person so you fully understand all of your options. Our detailed reroof estimate will include the scope of work, pictures of all areas and damage, as well as a full breakdown of charges.

Now it’s your turn.
After you have considered the estimate, just “sign on the dotted line” to begin your roof repair job! From here on out, we will be alongside you throughout the entire process. First our estimator will provide you with samples and descriptions of materials and colors for your new roof, discussing all options and benefits. A deposit is required to begin work, and if your job is paid for by your homeowners insurance, we will cooperate with adjusters and coordinate with the insurance personnel throughout all collection procedures.


We are ready to start:
After proper permits have been acquired and your roofing materials have been ordered, it is time to schedule your job. Our Operations Manager will call and discuss with you all the details, timetable, and preparations. This includes:

 

Start Date (usually from 2-4 weeks after receipt of signed contract)
Rough Timeline of the Job
Home preparation – noise, debris, storage of pictures/figurines in the house (due to vibration), exterior shrubbery, patio furniture, potted plants, and parking of cars
Permit guidelines
Collection of payment
Change orders
Neighbor Letter

Supplements & Change Orders
A “Supplement” is when there is a discrepancy between the insurance company’s repair cost breakdown and our estimate. This may occur at the initial insurance request or after work has begun, and hidden damage is revealed. You will be informed of all Supplements and will be asked to approve any changes made to the contract before we proceed.

An addition, or “Change Order”, to the initial estimate will be initiated if and when hidden damage requiring additional work is revealed or if elective work is requested. You will be informed of all Change Orders and will be asked to approve any changes made to the contract before we proceed. 

You see, after work begins, there is the possibility of finding hidden roof damage not detectable on our initial inspection. Be assured that we strive to assess all potential work necessary and include it in the initial estimate. However, some damage is only revealed once materials have been removed after the job begins. This is very common, and protocol within the Roofing and Insurance Industries has been established to make the necessary contract additions as efficiently as possible with minimal interruption to the work schedule.

Examples of potential hidden damage requiring Supplements or Change Orders include:


Rotted Wood
Additional Flashing
Stucco
Siding
Chimney Work
Painting
Examples of added elective repairs requiring Change Orders include:
Gutters
Waterproofing
Siding
Insulation


Your Roof Repair is underway.
The time it takes to complete your roof replacement job varies depending largely on the size and complexity of your roof – as well as weather conditions. However, the duration of most standard reroof jobs is about 3-5 days. Our project manager is available throughout the entire process and will answer any questions you may have.

The job is done!
Once our Production Team completes your roofing job, your estimator will contact you to go over any final details and present you with your Warranty Packet. Completion of payment will be due at this time. And we encourage you to ask any final questions now as well.


Surveys and Online Reviews

If you were satisfied with the work done by Universal Roof & Contracting, we encourage you to complete an Online Company Review. We will also provide you with a Customer Feedback Survey. We value your business and your opinion, and are always striving to find ways we can better serve our customers.


Thank you for considering Universal Roof & Contracting for your Roofing and Construction needs – your full service family-owned Contracting Provider.

Excerpt taken from CertainTeed Homeowners Guide to Roofing

How long is it reasonable to expect to wait after I select a contractor for work to begin?

  • Weather permitting—a common period from contract signing to job start is two to six weeks. This can vary a great deal depending on the time of year and the contractor’s backlog. Job start delays and postponements are a fact of life in a trade which is highly dependent on weather. However, the contractor also has a responsibility to you to be straightforward about his availability right from the start. He should also advise you on a timely basis about any changes in the schedule originally set.

What is the typical duration of a reroofing job?

  • The duration of the job varies widely depending on the size and complexity of the roof. A small, uncomplicated roof job can usually be finished in a day or two. A large, complex project can last a week or more. Once started, however, a job should not be interrupted for any reason other than weather. If, on the other hand, a problem arises in the reroofing process, it might be necessary to halt the work to negotiate a change in the contract. You should always be advised of any changes which affect the contract agreement. A well-drafted, professional contract will anticipate unforeseen problems such as hidden deck rot, etc. These conditions can be incorporated in “not to exceed price” or “time and material” clauses.

How does extreme weather affect reroofing projects?

  • Bad weather and extreme temperatures can interrupt or postpone roofing projects. Safety of the worker is the first consideration. This can be an issue in both hot and cold weather. Windy, wet and icy weather present dangers on a roof. Shingles are also affected by temperature extremes. Cold weather will delay activation of the sealant. This is not a reason to delay a project unless the shingle manufacturer prohibits installation at low temperatures for warranty purposes. Experienced installers who exercise care can usually avoid this problem.